Registration
Registering on Smashbox.com isn’t required to explore the site and make purchases, but it will allow you to take advantage of a number of benefits. Not only is shopping and checking out made easier as a result of registering, but the more you use the site, the more personal and convenient the experience will become over time. Registering also allows you to maintain an account with us. Return customers enjoy stored credit card information, a saved address book, the ability to review order history, check current orders and easily edit billing and shipping information.

Forgot Your Password?
If you have forgotten your password, you can have it emailed to the address listed on your account. Simply go to the registration page and proceed with the instructions, or click the "sign in" link located under the "my account" tab at the top right of this page.
 
If you are still having trouble, please call customer service at 1-888-763-1361 or email customerservice@smashbox.com. We will look up your account and forward it to the email address on file. If your email has changed, we will verify your identity, change your email address and forward your password.

Our customer service representatives will ask you the security question that you provided for verification of your identity. For your protection, our customer service representatives do not have access to passwords, only the ability to email you from the system.
 
Storing Credit Cards
Registered users can store multiple credit card numbers securely for shopping convenience. All credit cards stored are encrypted for user protection so that no one — including customer service and information technology employees — will be able to access your credit card number. Once you purchase from our site, the credit card used at checkout can be stored for you in your User Profile. You will later be able to make changes to your credit card information.