Ask the Experts
IF YOU HAVE QUESTIONS REGARDING YOUR ORDER OR OTHER GENERAL WEBSITE QUESTIONS, PLEASE EMAIL customer service , OR CALL US AT 1-888-763-1361
Ask the experts
Got beauty questions? Whether you need a little help choosing the most flattering shades or simply want to find out to apply a product, our team of professional beauty experts is only a click away.
ASK A STUDIO ARTIST is available via:
EMAIL A STUDIO ARTIST: 24 Hours a day/7 Days s week
Chat live with a studio artist: Monday through Friday, 9AM to 5PM (PST) *excluding holidays
CHAT LIVE WITH A STUDIO ARTIST
Get instant, expert advice from a smashbox studio makeup artist with our quick and easy “LIVE CHAT” service. Just CLICK HERE TO CHAT LIVE NOW, or click on the button below wherever you see it on the site.
EMAIL A STUDIO ARTIST
Before you start it would really help if you could tell usa little about yourself so our experts can give you a personalized consultation.

