SHIPPING INFORMATION

Shipping Charges

Shipping and handling charges per order (delivery for most standard orders within 5-7 business days).

ORDER TOTAL STANDARD 2nd DAY OVERNIGHT
$0.00 - $25.00 $0.00 $10.00 $15.00
$25.01 - $40.00 $0.00 $11.00 $16.00
$40.01 - $60.00 $0.00 $12.00 $17.00
$60.01 - $80.00 $0.00 $13.00 $18.00
$80.01 - $100.00 $0.00 $14.00 $19.00
Over $100.00 $0.00 $15.00 $20.00

IMPORTANT INFORMATION

Due to the Christmas holiday shipping schedules, please note the following when placing your online orders:

Order by December 23rd and your Smashbox Online holiday package will be delivered by Christmas*. Please place your order online at www.smashbox.com by 3:00 PM (ET) on December 23, 2014 and select Overnight Service at checkout**.

Order by December 22nd and your Smashbox Online holiday package will be delivered by Christmas*. Please place your order online at www.smashbox.com by 6:00 PM (ET) on December 22, 2014 and select Second Day Service at checkout**.

Order by December 19th and your Smashbox Online holiday package will be delivered by Christmas*. Please place your order online at www.smashbox.com by 6:00PM (ET) on December 19, 2014 and select Standard Service at checkout.

Shipments to APO/FPO/DPO and U.S. Territories
For orders being shipped to APO/FPO/DPO military addresses and U.S. Territories addresses, please place your order by 12:00 Midnight (ET) on December 1, 2014 for delivery by Christmas.* All shipments to APO/FPO/DPO locations are shipped via Standard Service**.

Shipments to P.O. Box
For orders being shipped to P.O. Box addresses, please place your order by 6:00 PM (ET) on December 12, 2014 for delivery by Christmas*. All shipments to P.O. Boxes are shipped via Standard Service**.

Shipments to Canada
For orders being shipped to Canadian addresses, please place your order by 6:00 PM (ET) on December 10, 2014 for delivery by Christmas.* All shipments to Canadian locations are shipped via Standard Service**.

PLEASE NOTE:
*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

**Second Day, Overnight Service, and Saturday Delivery Service is not available for shipments to APO/FPO/DPO, PO Box destinations, U.S. Territories, Canada, and some locations in Alaska and Hawaii.

EGift Cards
Place your order by 1:00 PM ET on December 24, 2014 and your Smashbox Online eGift Card will be delivered by Christmas*.

*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed. We will notify you via email if there is any issue with processing your eGift Card order. We regret that eGift Card orders cannot be guaranteed for Christmas delivery if payment authorization is not obtained by 3PM (ET) on December 24th.

Christmas
IMPORTANT INFORMATION: Please note the following when placing your online orders:

Orders with Standard Service* placed before 6:00 PM (ET) on December 19th will be processed and delivered by December 24th. Orders with Standard Service placed after 6:00 PM (ET) on December 19th will be delivered post-Christmas. Please allow 5-7 business days after shipment date for delivery.

Orders with Second Day Service* placed before 6:00 PM (ET) on December 22nd will be processed and delivered on December 24th. Second Day Service orders placed after 6:00 PM (ET) on December 22nd will be delivered post-Christmas. Please allow 2 business days after shipment date for delivery.

Orders with Overnight Service* placed before 3:00 PM (ET) on December 23rd will be processed and delivered on December 24th. Overnight Service orders placed after 3:00 PM (ET) on December 23rd through December 25th will be processed on December 26th for delivery the next business day.

Orders will not be shipped or delivered on Thursday, December 25th.

* All orders are subject to payment authorization. Only authorized orders will be processed and shipped. Orders destined for APO/FPO/DPO, P.O Box, or U.S. Territories must be shipped via Standard Service.

Customer Service Site Message:
To allow our staff to spend the holiday with their families, our Online Customer Service Center will close at 6:00 PM (ET) on December 24th and will reopen at 8:00 AM (ET) on December 26th. Happy Holidays!

New Year's
PLEASE NOTE: Due to the New Year's Holiday and holiday shipping schedules, all orders placed after 3:00 PM (ET) on December 31st will be processed on January 2nd. Packages will not be shipped or delivered on New Year’s Day, January 1st.

Shipping Options

Smashbox.com orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the shipping options available for your Smashbox.com package. Please select the option that best suits your delivery needs during "Checkout."

STANDARD SERVICE

  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
  • Most Standard orders are delivered within 5 -7 business days from the order's ship date.
  • Please note: most orders destined for P.O. Boxes, APO/FPO/DPO and U.S. Territories are delivered within 6-14 business days of the order's ship date.

2ND DAY SERVICE

  • 2nd Day orders placed by 3:00 PM ET will be processed and shipped the same day, depending on product availability.
  • 2nd Day orders placed after 3:00 PM ET will be processed and shipped the next business day.
  • Most orders shipped via 2nd Day Service are delivered within 2 business days from the order's ship date.
  • We're sorry, orders destined for P.O. Boxes, APO/FPO/DPO locations, and Canada are not eligible for 2nd Day Service.
  • Please note that a signature may be required upon delivery for 2nd Day shipments.

OVERNIGHT SERVICE

  • Overnight orders placed by 3:00 PM ET will be processed and shipped the same day, depending on product availability.
  • Overnight orders placed after 3:00 PM ET will be processed and shipped the next business day.
  • Orders shipped via Overnight Service are delivered within 1 business day from the order's ship date.
  • We're sorry, orders destined for P.O. Boxes, APO/FPO locations, and Canada are not eligible for Overnight Shipping.

Shipping Rules and Restrictions

  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in the United States.
  • Orders with Overnight or 2nd Day Service will be shipped the same day if placed by 3:00 PM EST.
  • Orders with Overnight or 2nd Day Service require a signature upon delivery unless otherwise designated by the recipient. If a signature waiver is in place, Smashbox.com cannot accept responsibility for lost or stolen packages.
  • Overnight or 2nd Day Service is not available for shipments to APO/FPO/DPO, P.O. Boxes, certain locations in Alaska and Canada. Please call us at 888-763-1361 if you have any questions.
  • Some items sold by Smashbox.com require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Smashbox.com, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.
  • We're sorry, we are currently unable to accept orders to be billed or shipped to destinations outside the U.S and Canada. We apologize for any inconvenience.

Shipments to APO/FPO and PO Box Addresses

  • Most items may be shipped to a P.O. Box or Military APO/FPO/DPO address, but some restrictions apply.
  • Orders being sent to P.O. Boxes or Military APO/FPO/DPO addresses must be shipped via the United States Postal Service and cannot be shipped via 2nd Day or Overnight Priority service.

Shipping to Alaska, Hawaii and U.S. Territories

  • Smashbox.com accepts orders being shipped to Alaska, Hawaii and the U.S. Territories Puerto Rico, Guam, and U.S. Virgin Islands.
  • Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply. See shipping rules and restrictions.
  • Priority shipping methods (Overnight or 2nd Day service) are not available for certain locations in Alaska and Hawaii and the U.S. Territories. If you have any questions concerning the shipment of your order, please contact us via email or call us at 888-763-1361.

Shipping to Canada

  • Orders being sent to Canada are processed and shipped within 1-2 business days. Please expect delivery within 14-20 business days from ship date. An additional charge of $5.00 will be added for each shipment to Canada. Please note: All orders shipped to Canada are subject to applicable duties and taxes.